We take care of the state security, general areas services (gardening and landscaping, club house, general maintenance…) Additional individual services to all villas and vacation homes include housekeeping cleaning, gardening and landscaping, swimming pool maintenance, technical support and maintenance assistance.
All our villas and vacation homes are supervised by our team of VR Managers, our GEE (Guest Experience Executives), our Chief Engineer department and our Operations Management team. All villas and states have weekly and/or daily scheduled visits and, in some cases, permanent staff remains on site to coordinate works and logistics.
All villas and vacation homes are included on our Property Management System/software (PMS). We recently upgraded our software and purchased the franchise of one of the leading software in the market. The new software will allow to maximize revenues using occupancy and length of stay variables and provide automated sets of yield standards. It will also improve enquire and leads conversion ratios into real bookings and hence improving our revenue levels. Another highlight of the software is that brings operation apps that will be used in Housekeeping and Technical support allowing Bravoway service teams to be more effective and organized.